If you have other questions, please just send it to heyemsy@gmail.com.
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Pre Sale Questions

I’ll add a text later
Yes, of course! We welcome your thoughts and suggestions! Please fill in our Contact form, and we will try to assist you by finding the best possible solution.
We offer from iPhone 6 to iPhone 14 series and some Samsung models for the moment. We also offer a smart solution to fit your own phone case, check out super emsy.Feel free to DM us if you have a special phone model request.
When you first open your emsy product, a thin plastic film will be on both sides of your case to protect it and keep it clean. Simply pull it off, and you will have a crystal-clear case. A wipe along the edges with a soft and clean cloth will also help to make the case look super clear. Enjoy!
We are always just an email away at heyemsy@gmail.com. Please explain the problem and remember to provide pictures and your order number. We'll get back to you as soon as possible.
Yes, you can for most of our cords. The polyester ones are washable, however please remove the hardware to avoid clapping in your washing machine drum. Our polyester cords are lightweight and tear-resistant. Just put it in your washing machine at max. 30 degrees celsius or handwash it. It's so easy with emsy!
All our materials are high quality. Our coloured cases are made of premium silicone with a soft-touch finish. Our acrylic cases are made of crystal clear TPU material.The cords are manufactured from woven polyester with metal hardware. Some are made of faux pearls, leather and chain or acrylic. The flat lanyards are made of woven nylon with metal hardware.
We are always looking to work with creative and like-minded people. If you feel that we could create something beautiful together, we are always just an email away at heyemsy@gmail.com. We can’t wait to hear from you!
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