Terms & Conditions
1. Acceptance of These Terms
By accessing or using www.emsy.world, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or purchase our products.
Throughout these Terms & Conditions, "EMSY", "we", "our" and "us" refer to EMSY, Perth, Western Australia.
2. Products & Availability
We take great care to ensure that product descriptions, images and pricing are accurate. However, colours may vary slightly depending on your device, and occasional errors may occur.
All products are subject to availability. We reserve the right to update, discontinue or modify products, pricing and specifications without prior notice.
3. Orders
Once an order has been placed, you will receive an order confirmation by email. This confirmation acknowledges receipt of your order but does not guarantee acceptance.
In the unlikely event that a product becomes unavailable or an error has occurred, we reserve the right to cancel or refuse an order. If payment has already been received, a full refund will be provided.
4. Pricing & Payment
All prices are displayed in Australian Dollars (AUD) and include GST where applicable.
Payment is securely processed through the payment methods available at checkout.
EMSY does not store your credit card details.
5. Shipping
Shipping costs and estimated delivery times are displayed during checkout and are outlined in our Shipping & Delivery Policy.
Delivery timeframes are estimates only and may vary due to circumstances outside our control.
International customers are responsible for any import duties, customs charges or local taxes that may apply.
6. Returns & Refunds
Our Returns & Refunds Policy forms part of these Terms & Conditions.
Please refer to our Returns & Refunds page for information regarding returns, exchanges and refunds.
7. Product Information
We aim to present our products as accurately as possible.
As many of our products are handmade, upholstered or manufactured using natural materials, slight variations in colour, texture, grain, stitching or finish may occur. These variations are considered part of the character of the product and are not regarded as defects.
8. Limitation of Liability
To the maximum extent permitted by Australian law, EMSY is not liable for any indirect, incidental or consequential loss arising from the use of our website or products.
Nothing in these Terms & Conditions excludes or limits any rights or remedies available to consumers under the Australian Consumer Law.
9. Intellectual Property
All content on this website—including text, images, graphics, logos, branding and designs—is the property of EMSY or its licensors and may not be copied, reproduced or used without prior written permission.
10. Privacy
Your privacy is important to us.
Please refer to our Privacy Policy for information about how we collect, use and protect your personal information.
11. Governing Law
These Terms & Conditions are governed by the laws of Western Australia.
Any disputes arising in connection with these Terms & Conditions will be subject to the jurisdiction of the courts of Western Australia.
12. Contact
If you have any questions regarding these Terms & Conditions, please contact us via our Contact page.
Last updated: 1 July 2026.
For more details, you can contact us.